Purchases

By placing an order with ASCND DEPARTMENT. you agree to provide complete and accurate information at the time of purchase. This includes your name, billing details, shipping address, and any other information required to process your order.

ASCND DEPARTMENT. reserves the right to request additional information to verify or complete an order where necessary.

Customers are responsible for ensuring that all shipping details are correct when placing an order. ASCND DEPARTMENT. cannot be held responsible for orders shipped to an incorrect address provided by the customer and is not obligated to resend orders at our expense.

Pricing

All prices displayed on the website are listed in the currency selected on the storefront.

Prices may change at any time without prior notice. The price displayed at checkout is the final price charged for the order, excluding any applicable duties or taxes imposed by the destination country.

For international orders, currency conversion may occur through your payment provider or bank. Actual exchange rates may vary depending on your financial institution.

Payment

ASCND DEPARTMENT. accepts major credit and debit cards as well as other payment methods displayed at checkout.

Once payment has been successfully processed, you will receive an order confirmation email. This confirmation acknowledges receipt of your order but does not guarantee acceptance of the order.

Security

Protecting your personal and payment information is extremely important to us.

All payments are securely processed through trusted third-party payment providers. ASCND DEPARTMENT. does not store your credit card or payment details on our servers.

Consent to Communication

By placing an order and agreeing to these terms, you consent to receive electronic communications from ASCND DEPARTMENT., including updates regarding orders, product releases, promotions, and brand news.

You may unsubscribe from marketing communications at any time through the unsubscribe link included in our emails.

Order Processing

Orders are processed during standard business days, Monday through Friday, excluding public holidays.

Once your order has been shipped, you will receive a confirmation email containing tracking information.

Processing times may vary during high-volume periods such as product launches, restocks, or promotional events.

Shipping

ASCND DEPARTMENT. ships worldwide to most international destinations.

Estimated delivery times for international shipments are 7–14 business days, depending on the destination country and customs processing.

Some Products are Produced in limited runs. Each piece is then made individually to avoid overproduction.

Delivery for limited runs may also take 7–14 days.

Orders placed within the EU are typically delivered within 4–8 business days.

We aim to ship every order as fast as possible.

Customers are responsible for any customs duties, import taxes, or fees that may apply in their country.

If your order has not arrived within the expected timeframe, please contact our support team with your full name and order number so we can assist you.

Order Cancellation

ASCND DEPARTMENT. reserves the right to cancel an order if we are unable to fulfil it for any reason, including but not limited to inventory errors, payment issues, or suspected fraudulent activity.

If your order is cancelled after payment has been processed, a full refund will be issued to the original payment method.

ASCND DEPARTMENT. is not liable for any additional compensation, losses, or inconvenience resulting from order cancellation.

Returns

All returns and exchanges are governed by our Returns Policy.

TERMS OF USE
Acceptance of Terms

Access to and use of the ASCND DEPARTMENT. website is subject to the terms, conditions, and notices outlined in these Terms of Use.

By accessing or using this website, you agree to comply with these Terms of Use.

ASCND DEPARTMENT. reserves the right to update or modify these terms at any time. Continued use of the website after changes have been made constitutes acceptance of those changes.

Website Availability

While we aim to maintain uninterrupted access to the website, ASCND DEPARTMENT. cannot guarantee that the website will always be available or free from errors.

We are not responsible for any delays, interruptions, or technical issues affecting website availability.

Prohibited Conduct

When using this website, you agree not to:

Violate any applicable laws or regulations

Infringe on the rights of third parties

Post or transmit harmful, abusive, defamatory, or offensive material

Send unsolicited communications or spam

Attempt to interfere with or disrupt the website’s functionality

Introduce viruses, malware, or harmful code

Attempt to gain unauthorized access to the website or its systems

ASCND DEPARTMENT CO. reserves the right to restrict or terminate access to the website if these terms are violated.

Intellectual Property

All content on this website, including but not limited to text, graphics, images, logos, designs, and software, is the property of ASCND DEPARTMENT CO. or its licensors and is protected by applicable intellectual property laws.

Use of this website does not grant any license or rights to use ASCND trademarks, logos, or branding without prior written permission.

You may view and temporarily download content from the website for personal use only.

You may not:

Reproduce or distribute website content for commercial purposes

Modify or alter any content

Republish or embed content on another website

Use any intellectual property belonging to ASCND DEPARTMENT CO. without permission

ASCND DEPARTMENT CO. reserves all rights to enforce its intellectual property rights to the fullest extent permitted by law.

Third-Party Links

This website may contain links to third-party websites for convenience or informational purposes.

ASCND DEPARTMENT CO. does not control or endorse these websites and is not responsible for their content, products, or services.

Accessing third-party websites is done at your own risk.

Disclaimer

To the fullest extent permitted by law, all materials and services on this website are provided on an “as is” and “as available” basis.

ASCND DEPARTMENT CO. makes no warranties or representations regarding:

The accuracy or reliability of website content

Continuous or error-free operation of the website

Protection from viruses or harmful components

Your use of the website is at your own risk.

Limitation of Liability

To the maximum extent permitted by law, ASCND DEPARTMENT CO. shall not be liable for any indirect, incidental, consequential, or special damages arising from:

Use of the website

Inability to access the website

Errors or inaccuracies in website content

Delays or interruptions in service

Where liability cannot be excluded by law, our liability will be limited to the replacement, repair, or refund of the relevant product.

Termination

ASCND DEPARTMENT CO. reserves the right to suspend or terminate access to the website at any time without notice if these Terms of Use are violated.

All provisions relating to intellectual property, disclaimers, and limitation of liability will survive termination.

Governing Law

These Terms are governed by and interpreted in accordance with applicable laws in the jurisdiction where ASCND DEPARTMENT CO. operates.

By using this website, you agree to submit to the jurisdiction of the relevant courts for any dispute arising from these Terms.